These Terms of Service (the “Terms”) apply to the products and services provided by Relax.scofa.com, LLC. and our affiliates and subsidiaries(“Relax,” “we,” or “us”), including our websites, social media pages, software applications, and other online services (collectively, the “Services”).

1. Term Agreement

   These Terms should be read carefully. Accessing or using the Services constitutes your acceptance of these Terms, acknowledgement that you have read them, and agreement that you will adhere to them. Under these Terms, you and Relax are required, as described in section 18 below, to resolve most disputes solely on an individual basis through arbitration, where permitted by law. A jury trial, class arbitration, class action, or any other form of representation or court action is not permitted. Please do not use the Services if you do not agree to these Terms.

2. Use of Services

   Eligibility. To use the Services, you must be at least 18 years old. We require your parent or guardian’s consent if you are under the legal age of majority where you live to use these services. A parent or guardian must review these terms. Your child’s activity on the Services is under your responsibility as a parent or legal guardian under these Terms.

   Account Security and Registration. To use these services, you must register for an account. It is your responsibility to provide accurate account information, keep this information updated, and keep your account secure. In case of any unauthorized use of your account or any other security breach, please contact us immediately by email at support@scofa.com. All activities that occur in connection with your account are your responsibility to the extent permitted by law. Unless we expressly agree otherwise, you agree not to create an account if you have already been removed from any of the Services.

3. Subscriptions and Cancellation

   Subscriptions: When you purchase a recurring subscription to use Relax, the subscription will continue for the time period you select and will automatically renew until canceled. Relax will automatically charge your designated payment method at the beginning of each subscription period for the then-current price of your Recurring Subscription, along with any applicable taxes and fees specified. You are responsible for any uncollected amounts if your payment method cannot be charged.

   Cancellation: Cancellation. In order to avoid being charged for the next subscription period, you must cancel your subscription at least 24 hours before it ends. If you need assistance with cancellation you may contact us at support@relax.com. You will not receive a refund for the fees you already paid if you cancel, but you will continue to receive access to Relax until your subscription expires.

   Promotions: In connection with a subscription, you may receive a promotional offer, such as a trial period or initial discount. Promotional Offers may come with additional terms that are described in the specific offer. To enroll in a Promotional Offer, you must meet all eligibility requirements stated in these Terms and the Offer Terms. Promotional Offers are only available to new Relax subscribers or to those who have never enrolled in a Promotional Offer before.

   Relax reserves the right to modify or cancel a Promotional Offer at any time, in its discretion. Promotional Offers may only be claimed through Relax.scofa.com.

   To enroll in a Promotional Offer, you must provide a valid payment method accepted by us. If you do not cancel your subscription at least 24 hours prior to the end of the promotional period, Relax will begin billing your designated payment method on a recurring basis at the then-current price for the relevant subscription plus any applicable taxes.

4. Payment

   It is your responsibility to provide an accurate and up-to-date payment method accepted by us. You authorize Relax to charge the then-current price plus any applicable taxes and fees to your designated payment method. Transactions are not binding on Relax until they are accepted and confirmed by the company. Using information provided by our payment service providers, we may update your stored payment method. After any update, you authorize us to continue charging the applicable payment method(s). If your payment method provider charges you additional fees, you are responsible for them.

   Any concerns about transactions made through the Services must be raised with us first. You should not cancel or reverse charges through your payment method provider unless you have tried to resolve the matter directly with us or as required by applicable law. We reserve the right to verify your identity or request additional information before processing or canceling purchase requests, including if your payment method is declined.

5. Refunds

   Unless otherwise required by law, you will not be entitled to a refund for any amounts paid to us.

   The purchase of a subscription from Reax is not dependent on the delivery of any current or future functionality, content, or features.

6. Third-Party Content

   On or through the Services, third parties may provide information about, and links to, their products, activities, services,events, websites, or resources. Neither we control nor endorse Third-Party Content, nor do we make any representations or warranties about it. You are solely responsible for accessing and using Third-Party Content in accordance with applicable laws, and you assume all risks associated with it.

7. Services and User Content Rights

   • Relax Services Ownership. All rights, titles, and interests in and to the Services, including the text, graphics, images, audio, video, or other materials made available via the Services, as well as all intellectual property rights associated with them, are exclusively owned by Relax and its licensors under these Terms. The Services are protected by intellectual property rights and other laws of theU.S. and other countries. The Services may contain copyright, trademark, service mark, or other proprietary rights notices that you will not remove, alter, or obscure. The Services may not be reproduced, distributed, modified, created derivative works of, publicly displayed, publicly performed, republished, downloaded, stored, or transmitted by you.
   • Limited License Granted by Relax: To access and use the Services solely for your personal, non-commercial purposes, Relax grants you a limited,non-exclusive, non-transferable, non-sublicensable, and revocable license upon your compliance with these Terms (unless Relax has granted you written permission to do so, for example on a trial or test basis). Relax grants you a limited, non-exclusive, non-transferable, and non-sublicensable license to download and install a copy of any mobile app we distribute through an App Store on a mobile device owned or controlled by you. Using the Services for any purpose other than what is specifically authorized herein, without our prior written permission, is strictly prohibited, and will terminate the license granted herein. In accordance with your mobile device configurations, we may automatically update any of our mobile applications.
   • Licenses You Grant to Relax: You grant Relax a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, store, publish, translate, reproduce, adapt, copy, modify, create derivative works based on, display, perform, and distribute your User Content by providing it to Relax. Any name, username, or likeness you have included in your User Content may be included in all media formats and channels now known or later developed in connection with the operation, marketing, and provision of the Services without compensation to you. To the extent permitted by applicable laws, you hereby waive any moral or special rights you may have. You understand that other users may see your User Content and any associated information when you post or otherwise share it on or through the Services. Our use of your User Content as permitted by these Terms does not violate any rights of any person or entity.
   • User Content Ownership: Any messages, images, text, or other content posted through the Services by our users do not belong to Relax except to the license you grant below. This includes any content you post to social media platforms that tags Relax accounts or uses a hashtag that incorporates the Relax trademark. Any portion of the Services not included in your User Content is not considered User Content. These Terms do not restrict any mandatory rights that you may have to use and exploit your User Content.

8. Copyright Complaints and Repeat Infringer Policy

   If you believe that anything on the Services infringes on any copyright that you control or own, please email us at support@relax.com.

   In the event the content violates U.S. copyright laws, please refer to 17 U.S.C. 512(c)(3) for notification requirements. You may also be responsible for certain costs and damages to Relax if you knowingly misrepresent that any activity or material on the Services constitutes infringement.

9. Trademarks

   It is not permitted to copy, imitate or use Relax’s trademarks, including but not limited to RELAX, SCOFA RELAX and Relax’s logos, product and service names, slogans, and the look and feel of the Services, in whole or in part, without Relax’s prior written permission. Relax’s trademarks and other intellectual property rights regarding trademarks not included on this list do not constitute a waiver of those rights. The Services may contain trademarks of third parties. Relax does not endorse, sponsor, or recommend any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise.

10. Prohibitions on User Content and Conduct

    While using the Services, you are solely responsible for your User Content and conduct, and will not:

    • Transmit, upload, create, post, publish, store or otherwise share any User Content that:
      
      • contains confidential information or that you are not authorized to disclose or license;(ii) may or does violate a third party’s intellectual property rights, rights of publicity, or privacy, or infringe, misappropriate, or violate patents, copyrights, trademarks, trade secrets, moral rights, or other intellectual property rights; (iii) violates these Terms, the rights of any party, or otherwise creates liability or violates any applicable local, state, national, or international law or regulation, or would give rise to civil or criminal liability;(iv) is deceptive, fraudulent, or untrue; (v) pretends to be or misrepresents your affiliation with, any person or entity or contains or depicts any claims, statements, or remarks, that do not reflect your genuine views and experiences; (vi) is obscene, inflammatory, lewdor lascivious, defamatory, pornographic, vulgar, offensive, unlawful, indecent, suggestive or abusive; (vii) promotes racism, hatred, discrimination, bigotry, harassment, or harm against any individual or group; (viii) promotes violence or acts in a violent or threatening manner; (ix) promotes unlawful activities or substances; (x) includes any unsolicited or unauthorized promotion, political campaigning, advertising, or solicitation;
        
        • contains viruses, corrupted data, or other harmful, disruptive, or destructive files; or
        • based on our sole judgement, is objectionable, restricts, or inhibits any other person from using or enjoying the Services, or may cause Relax or others harm or liability.
    • Copy, reproduce, distribute, use, publicly perform, or publicly display, mirror, or frame the Services, or any individual element within the Services, Relax’s name, trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page, without express written consent from Relax or its licensors;
    • Make derivative works based on the Services, remove any proprietary rights notices, or markings;
    • In any manner not permitted by these Terms or in violation of these Terms or any applicable law, regulation, contract, intellectual property right, or other third-party right, or that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services in any manner;
    • Without our prior written consent, develop or use any applications that interact with the Services;
    • Circumvent any technological measure implemented by Relax or any of its third-party providers or any other third-parties (including another user) to protect the Services by avoiding, bypassing, ignoring, removing, deactivating, impairing, descrambling, or otherwise evading it;
    • Use any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, data mining tools, or the like) other than the software or search agents provided by Relax or as permitted by our robot.txt file, or attempt to scrape, or extract data or other content from the Services;
    • Do anything that might lead to the discovery of source code, including deciphering, decompiling, disassembling, or reverse engineering any software used to provide the Services;
    • Send a virus, overload, flood, spam, or mail-bomb the Services, or attempt to interfere with the access of any user, host, or network;
    • Collect or store any personally identifiable information about other users of the Services without their express consent;
    • Harass, threaten, intimidate, predatory, or stalk an individual in any way;
    • Initiate or attempt to use another user’s account without their authorization; or
    • Encourage or enable any other individual to do any of the above.While we are not obligated to monitor access to or use of the Services or review or edit any User Content, we reserve the right to do so at any time and for any reason. It is our sole discretion to enforce this section, but we are not obligated to, by removing or disabling access toUser Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, believe any User Content is in violation of these Terms. Failure to enforce this section in some cases does not waive our right to enforce it in others. In the event that these Terms are violated or conduct affects the Services, we may investigate the matter. Under applicable laws, you may commit a crime if you violate the provisions of the above. Any such breach may be reported to the relevant law enforcement authorities, and we may cooperate with them by disclosing your identity. In the event of such a breach, your right to use the Products will cease immediately. A third party does not have any rights of action under this section or any reasonable expectation that the Services won’t contain any User Content that violates such rules.
      
      

11. Warranty Disclaimers

    It is at your sole risk to use the Services. Our Services are provided “as is” and “as available” without warranties of any kind, express or implied, except as otherwise provided in writing by us. In addition, we exclude all warranties of merchantability, fitness for a particular purpose,

    non-infringement, and any warranties arising from the course of dealing or usage of trade. Exclusions and limitations in this section may not apply to you if your jurisdiction does not permit the exclusion of implied warranties or limitations on your statutory rights.

    We do not guarantee that the Services will meet your requirements or be available without interruptions or errors. None of the Services are warranted to be accurate, timely, complete, or reliable. To the extent permitted by law, you are solely responsible for the quality and performance of the Services.

12. Termination

    In our sole discretion, we may terminate your access to and use of the Services or your account if you violate these Terms. If you obtained your Relax Premium subscription through a

    third-party promotion and no longer meet its eligibility requirements, we may terminate your Relax Premium subscription.

    Your account or the Services may be terminated, discontinued, or cancelled, and all provisions of these Terms that must survive by their nature will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.

13. Medical Disclaimers

    • Information provided by the Services is not intended to diagnose, prevent, or treat any condition or disease, or to replace professional medical care;
    • Neither Relax nor its representatives are licensed medical care providers, and neither engages in diagnosing, examining, or treating medical conditions of any kind, or prescribing or determining the effects of specific treatments on medical conditions;
    • We do not provide emergency services and are not obligated to contact you or anyone on your behalf regarding your medical condition or treatment;
    • Any of the Services offered by Relax are not guaranteed to be accurate, reliable, effective, or correct;
    • Always consult a medical professional if you have any questions about a medical condition; and
    • You should never disregard professional medical advice or delay in seeking it because of something you have read, heard, or received using Relax.Activities described as part of the Services may not be suitable for everyone. While driving, operating heavy machinery, or performing any other task that requires attention and concentration, do not use the Services. The use of the Services is solely your responsibility.
      
      

14. Indemnity

    In accordance with applicable law, you agree to indemnify, defend, and hold harmless Relax and its officers, directors, partners, employees, and agents against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees (“Claims”), resulting from or related to: (a) accessing or using the Services; b) using User Content or feedback; c) violating these Terms; (d) violating, misappropriating, or infringing other people’s rights (including intellectual property rights or privacy rights); or (e) acting in a manner inconsistent with the Service.

    In the event that Relax is sued by a third party, you will promptly notify Relax of the claim, cooperate with Relax in defending the claim, and pay all fees, costs, and expenses incurred in defending the claim (including, but not limited to, attorneys’ fees). At Relax’s sole discretion, Relax will also have the right to defend or settle any third-party claims. As a reminder, this indemnity is in addition to any other indemnities you or Relax may have agreed to in a written agreement.

15. Limitation of Liability

    Relax and any other party involved in creating, producing, or delivering the Services are not responsible for any incidental, special, exemplary, or consequential damages. The above includes, but is not limited to, loss of profits, data loss, goodwill, service interruption, computer damage, or system failure, or the cost of substitute Services arising out of or in connection with these Terms or from the use of or inability to use the Services, whether based on warranty, contract, negligence, product liability, or any other legal theory, and whether or not Relax has

    been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. This limitation may not apply to you if your jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages.

    As long as applicable law does not prohibit such limitations, Relax’s total liability under these Terms or arising out of or in connection with the Services shall not exceed the greater of the following: (a) the amounts you have paid to Relax for use of the Services; or (b) fifty U.S. dollars (US$50). As set forth above, Relax and you have agreed to exclude and limit damages.

16. Governing Law and Venue

    Florida law governs these Terms and any action related thereto, regardless of its conflict of laws provisions. If any Dispute is not subject to arbitration or cannot be heard in small claims court, then the state and federal courts located in Florida will have exclusive jurisdiction. You and Relax waive any objection to take part in any such courts.

17. Modifying and Terminating the Services

    At any time and without notice, we may change or discontinue any or all of the Services, for any reason, including to make improvements, address technical needs, or prevent damage to users or the Services. You can also stop using the Services at any time. Any loss or harm caused by your inability to access or use the Services is not our responsibility, to the extent permitted by applicable laws.

18. Agreement to Arbitrate

    WE RECOMMEND THAT YOU READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES RELAX AND YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS HOW WE CAN SEEK RELIEF FROM ONE ANOTHER. ARBITRATION PRECLUDES YOU AND Relax FROM SUING IN COURT. CLASS ARBITRATION, CLASS ACTIONS, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING IS NOT PERMITTED BY Relax AND YOU AGREE TO ARBITRATE SOLELY INDIVIDUALLY.

    In case of a dispute, claim, or controversy arising out of these Terms, their breach, termination, enforcement, interpretation, or validity, or the use of the Services, including privacy or data security claims (collectively, “Disputes”), binding arbitration will be used, except that each party retains the right: (a) to bring an individual action in small claims court; and (b) to obtain injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringements, misappropriations, or violations of a party’s trade secrets, trademarks, patents, copyrights, or other intellectual property rights. In order to clarify, this agreement to

    arbitrate applies to Disputes arising from events or activities that occurred before the Last Updated date at the top of these Terms.

    By emailing support@scofa.com within thirty (30) days following the date on which you first accept these Terms, you have the right to opt out of binding arbitration. Without limiting the preceding sentence, you have the right to do so. In order to be effective, the Arbitration Opt-out Notice must include your full name, and mailing address, and email address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with section 16.

    To the extent permitted by law, the enforceability of this section 18 will be governed by the Federal Arbitration Act, 9 U.S.C. 1, et seq.

    1. Arbitration Initiation

       Disputes will first be resolved informally through the following process before being referred to arbitration.

       You must first notify Relax of your Dispute by sending a certified mail letter addressed to SCOFA Relax, LLC c/o 6405 W Gulf to Lake Hwy Crystal River, FL 34429 or by email to support@scofa.com. Please include the following information in your notice: (i) your name, address, email address, and telephone number; (ii) a description of the Dispute; and (iii) the specific relief you are seeking. You will be notified of Relax’s Dispute via email via your primary email address if Relax asserts a Dispute against you. In its notice, Relax should (i) identify a Relax contact and provide the contact’s email address and telephone number; (ii) state the nature and basis of the dispute; and (iii) state the specific relief requested.

       Both parties may submit the Dispute to binding arbitration if they cannot resolve the Dispute within thirty (30) days after receiving such a Notice. You or Relax may engage in this informal dispute-resolution process for thirty (30) days after sending the applicable Notice, during which time the statute of limitations and deadline for filing fees shall be postponed.

    2. Arbitration Rules

       A binding arbitration will be conducted by the American Arbitration Association (“AAA”) before a single arbitrator. The AAA’s Consumer Arbitration Rules (the “AAA Rules”) will apply to consumers, which can be found on their website (adr.org). The applicable arbitration rules are amended by these Terms as follows:

       1. ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND RELAX AGREE TO WAIVE THE RIGHT TO BRING ACLASS ACTION. Arbitrators may only conduct individual arbitrations, except for the procedures described below to govern the resolution of twenty-five (25) or more similar or coordinated disputes asserted against Relax or you by the same or coordinated counsel. In addition to not consolidating more than one individual’s disputes, or presiding over a class or representative proceeding, or presiding over any proceeding involving more than one individual, the arbitrator cannot preside over any proceeding involving more than one individual.
       2. If you initiate arbitration, you will pay the consumer filing fee and Relax will pay the remaining AAA fees. Relax will cover all AAA fees and costs for any arbitration initiated by us.
       3. Arbitrations for Disputes asserted for $25,000 or less shall be resolved according to the AAA’s Procedures for Resolving Disputes through Document Submission, whereas for all other arbitrations, the following procedure will apply: (A) all hearings shall be conducted by teleconference or videoconference, unless the arbitrator determines otherwise; (B) When both parties appear in person, they will choose a location that is convenient for them based on their ability to travel and other relevant factors, and (C) The AAA or the arbitrator should determine the location if the parties cannot agree;
       4. When you or Relax submit a dispute to arbitration and the arbitrator orders the exchange of information, you and Relax agree to work together to ensure that the arbitrator protects any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, or other materials that may be exchanged or subject to discovery. In the event that such information, documents, testimony, or materials become the subject of discovery in the arbitration, you and Relax agree to seek such protection before exchanging them or otherwise making them available.It is the exclusive authority of the arbitrator to make all substantive and procedural decisions regarding any dispute, as well as to grant any remedy that might otherwise be available in court, including the power to decide whether the dispute is arbitrable.
       5. Arbitration decisions are final and binding if they follow these Terms. As long as it is necessary to provide relief warranted by the individual Dispute before the arbitrator, the arbitrator may award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these Terms. Any court with jurisdiction may confirm and enforce the arbitrator’s award. Nothing in these Terms prevents you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they may seek relief against us on your behalf.
       6. In the event of twenty-five (25) or more similar Disputes asserted against Relax or against you by the same or coordinated counsel or otherwise coordinated (such Disputes, “Coordinated Disputes”), the AAA Supplementary Rules for Multiple Consumer Case Filings and AAA Multiple Consumer Case Filing Fee Schedule will apply.”). Additionally, you and Relax understand and agree that Coordinated Disputes may delay the resolution of your or Relax’s dispute, in addition to the AAA Supplementary Rules for Multiple Consumer Case Filings and AAA Multiple Consumer Case Filing Fee Schedule.
          
          

    3. Enforceability

       If any portion of this section 18 is found to be unenforceable or unlawful for any reason, including but not limited to (i) Unenforceable or unlawful provisions will be severed from these Terms; (ii) severance will not affect the remainder of this section 18 or the parties’ ability to compel arbitration of any remaining Disputes on an individual basis; and (iii) Disputes that require class, collective, consolidated, or representative proceedings must be resolved in a civil court. A stay of litigation (and delay of statutes of limitations) will apply to those Disputes pending their resolution in arbitration. The remainder of this

       section 18 will be enforceable if any part of this section 18 is found to prohibit an individual Dispute from seeking public injunctive relief.

    4. If Relax changes this section 18 after you accept these Terms (or accept any subsequent changes to these Terms), you may reject such changes by sending us a written notice (including by email to support@scofa.com) within 30 days of the effective date of such change, as indicated in the “Last Updated” date above or the date Relax notified you of such change in its email to you. The rejection notice must include your full name, mailing address, and email address, as well as a clear indication of your intent to reject changes to this section 18. If you reject any change, you agree that any Dispute between you and Relax will be arbitrated in accordance with the terms you previously agreed to. Unless this section 18 is amended, any modification to the Terms will not affect your right to opt out of arbitration.
       
       

19. Changes to Terms

    We may update these Terms at any time by posting the updated Terms on the applicable Services or providing additional notice (such as by email or via an in-service message). For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Except as specified in section 18, disputes arising under these Terms will be resolved in accordance with the version of these Terms in place at the time the dispute arose. Unless we indicate otherwise in our notice, your use of the Services following the effective date of any changes to these Terms will constitute your acceptance of such changes. If you do not agree to the updated Terms, you should terminate your account and stop using the Services.

    As a result of these Terms and the additional terms incorporated herein, Relax and you have reached an exclusive understanding and agreement about the Services, which supersede and replace all prior written or oral understandings or agreements between Relax and you.

    • Any provision or part of a provision of these Terms will be enforced to the maximum extent possible and is deemed severable from these Terms if it is found unlawful, invalid, or unenforceable. All other provisions of these Terms will remain in force and effect.
    • Notices and other communications, as well as these Terms, are written in English. Translations are provided purely for your convenience.
    • By operation of law or otherwise, you may not assign or transfer any of your rights or obligations under these Terms without Relax’s prior written consent. If you attempt to assign or transfer your rights or obligations under these Terms without such consent, it will be null and void. Any rights or obligations we have under these Terms may be assigned or transferred without restriction. The parties, their successors, and permitted assigns are bound by these Terms.
    • The failure of Relax to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Only a duly authorized representative of Relax can waive such rights or provisions in writing. A party’s exercise of any remedy under theseTerms will be without prejudice to its other remedies under these Terms or otherwise, except as expressly stated in these Terms.
    • Section titles in these Terms are for convenience only and are not legally binding. This Agreement is intended solely for the benefit of the parties, and no other person or entity will be entitled to third-party beneficiary rights under it. You agree that communications and transactions between us may be conducted electronically.

1. Feedback

   Feedback you provide about Relax or the Services is not confidential and may be used by us without restriction and without payment to you. Similar or related ideas previously known to Relax, developed by its employees, or obtained from other sources are not waived by Relax.

2. Contact Information

If you have questions about these Terms or the Services, please contact Relax by email at support@scofa.com or my mail at 6405 W Gulf to Lake Hwy Crystal River, FL 34429.